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Terms and Conditions

Welcome to the Ricegrowers Limited trading as SunRice ("SunRice") web site. 

SunRice, its officers, employees, agents and advisers: 

  • are not responsible, or liable for, the accuracy, currency and reliability of any information appearing on this web site;
  • make no express or implied representation or warranty that any estimate or forecast will be achieved or that any statement as to future matters contained in this web site will prove correct;
  •  to the extent permitted by law expressly disclaim any and all liability arising from the information contained in this web site including, without limitation, errors in, or omissions contained in that information;
  • except so far as liability under any statute cannot be excluded, accept no responsibility arising in any way from errors in, or omissions from this web site, or in negligence;
  • accept no liability for any loss or damage suffered by any person as a result of that person, or any other person, placing any reliance on the contents of this web site; and
  • assume no duty of disclosure or fiduciary duty to any interested party

Welcome to the Ricegrowers Limited trading as SunRice ("SunRice") web site!

SunRice respects the privacy of every individual who visits our web site. We are committed to protecting your privacy and to complying with the National Privacy Principles. This Privacy Policy outlines how in the context of this web site SunRice may collect your personal information and how we will use, record and protect that information.

Personal Data: SunRice will not collect any personally identifiable information about you (e.g., your name, address, telephone number or email address ("personal data")) through our web site unless you have provided it to us voluntarily. If you do not want your personal data collected, please do not submit it to us.

When you do provide us with personal data, we may use that information in the following ways, unless stated otherwise: we will use that information to contact you to provide you with the information you have requested us to provide to you; and we may store and process that information to better understand your needs and how we can improve our products and services.

The information provided by you online may be disclosed to our agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to us in connection with the operation of our business and this web site and who are under duties to SunRice to keep such information confidential and secure.

We may also provide third parties with aggregate, de-identified - but not individual - information about visitors to or users of our web site.

We do not now and do not intend to sell, rent or market personal data about you to third parties.

Additional Information Collected Automatically: In some cases, we may automatically (i.e., not via registration) collect technical information when you connect to our web site that is not personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using and the domain name of the web site from which you linked to our web site.

Information Placed Automatically on Your Computer - Cookies: When you view our web site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to tailor a web site to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Security: We maintain strict standards and security procedures to prevent unauthorised access to your personal information and ensure correct use of information. We use encryption technology to ensure your information is protected when being sent over the Internet.

While we strive to protect your personal information, we cannot ensure the security of any information that you transmit to us over the Internet and you do so at your own risk. However, once we receive your transmission, we take all reasonable steps to ensure that your information is secure on our systems and those of our agents.

Your access to your information: Generally speaking, you may access and update your personal information at any time. If you wish to do so, please contact us.

SunRice will always try to maintain accurate, complete and up-to-date information regarding individuals who contact SunRice. If you think that your personal information retained by SunRice may require changing or updating, please contact us. We will then take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.

Complaints: If you have a complaint regarding the way in which your personal information is being handled by us, please contact us in the first instance. If we are unable to reach a satisfactory solution through negotiation, you may wish to request an independent person to investigate the complaint such as the Privacy Commissioner.

Links to other sites: Our web site may contain links to other web sites and this statement has no application to these other web sites. We are not responsible for the privacy practices or the content of these other web sites.

How to contact us: If you have any questions or require feedback about this Privacy Policy, please contact us.

Privacy Officer
Ricegrowers Limited trading as SunRice
Address: Yanco Avenue, Leeton, NSW, 2705
Postal Address: PO Box 561, Leeton, NSW, 2705
E-mail: webmaster@sunrice.com.au
Telephone: + 61 2 6953  0411
Fax: +61 2 6953 4733

SunRice places a high priority on security and confidentiality. We provide the maximum 128bit encryption available in the market to 'scramble' all messages travelling between your PC and our computer system. We also continually introduce new improvements for your peace of mind.

To receive the highest level of on-line security, it is also critical that you observe the following security precautions before you log in to the SunRice Grower Services web site:

Check the Security Server Certificate

A server security certificate is a digitally signed document stored on our web server that is presented to your browser when you connect to our web site. The certificate informs your browser that the web site you are connected to is in fact SunRice Grower Services and not a "fake" site.

It is recommended that you check the Security Server Certificate each time before you enter your log in details. You can do this by clicking the Verisign Secure Site Seal image on the Log In page.

Protect your system from viruses

To secure any online experience through the identification of any viruses, make sure that your system is protected by:

  • Installing the latest anti-virus software.
  • Continually updating the virus scanner.
  • Installing and updating the security patches for your browser.
  • Furthermore, avoid using any public computers, as you may be unable to check whether the latest anti-virus software has been installed (this includes PCs at internet cafes, universities, etc). Also avoid running, installing or using programs, and, opening any unsolicited email attachments from people or organizations that you do not know or trust.

Many helpful sites are available to learn more about anti-virus software, however as a start you may like to visit the following sites:

www.symantec.com
www.mcafee.com

Do not download software that remembers access details

Please do not download any computer software that remembers and pre-populates any of your access details required to log in to SunRice Grower Services.

Do not disclose your password to anyone

Your password that you use to log in to SunRice Grower Services should not be written anywhere or shared with anyone.

Please ensure that no-one watches you while you enter your password. This is particularly important in a work environment. Your password should not use any term that could easily be guessed by someone who is familiar with you, such as personal information (eg. the name of a family member or a street address or property name) or personal identification numbers, including those on a license plate, telephone numbers, or significant dates such as birthdays or anniversaries.

As an additional safeguard, it is advised that you regularly change your password. This may be done easily by logging in to SunRice Grower Services and selecting the "Change Your Password" link.

Log out after use

When you've finished using SunRice Grower Services, make sure you click the "Log Out" link. This is especially important in a work environment. As additional protection the SunRice Grower Services application will time-out after 30 minutes if it has not been used.

Last Logged In

SunRice provides a "Last Logged In" message that is displayed every time you login to the SunRice Grower Services web site. If you believe that the time of the last log in is incorrect you must immediately contact SunRice Grower Services.

Terms & Conditions

When you log in to the secure SunRice Grower Services web site, you agree to our Terms & Conditions. Please make yourself familiar with these before logging in to the site.